Information and Records Management - Competency Profile

• Previous Page
•  
• Next Page

Introduction
Uses for the Profile
Where the Profile Comes From
Developing the Competencies - The Process
Main Elements of the Competency Profile

Competencies

A. Provide Information and Records Management Programs and Services
Establish programs and services
Advise department on record keeping

B. Capture Information and Records
Provide record keeping system
Conduct inventories

C. Organize and Describe Information and Records
Provide organization and description capabilities
Create classification schemes
Create or derive descriptive records and metadata
Apply classification
Maintain classification schemes

D. Provide Access to Information and Records
Provide access and retrieval capabilities
Manage user data
Respond to research and reference requests
Prepare and disseminate research documents

E. Store and Protect Information and Records
Provide storage and protection capabilities
Provide storage facilities
Store information and records
Manage media and information
Provide protection and preservation solutions
Provide security
Provide disaster planning
Provide essential records services

F. Dispose of Information and Records
Provide retention and disposition capabilities
Develop Records Disposition Submission to National Archives
Create records retention and disposition schedule
Implement schedule

G. Provide Electronic Services
Acquire or develop software
Develop databases
Develop user interface
Develop and maintain websites
Undertake imaging and digitizing activities
Develop networks

Skills

H. Demonstrate Business and Management Skills
Demonstrate strategic thinking
Demonstrate planning skills
Demonstrate financial management skills
Demonstrate organizational skills
Demonstrate people management skills
Demonstrate policy management skills
Demonstrate problem solving skills
Demonstrate decision making skills
Demonstrate project management skills
Demonstrate contract management skills

I. Demonstrate Interpersonal Skills
Demonstrate concern for client / customer / user
Demonstrate oral communication skills
Demonstrate written communication skills
Demonstrate leadership
Demonstrate negotiation skills
Demonstrate interviewing skills
Demonstrate teamwork skills

J. Demonstrate Personal Skills
Demonstrate computer skills
Demonstrate awareness of corporate culture
Demonstrate innovation skills
Demonstrate thoroughness and attention to detail
Demonstrate time-management skills
Manage professional development and growth
Demonstrate analytical skills
Demonstrate conceptual skills 

Appendix A - Job Models

Appendix B - Sample Competency Levels

Appendix C - Competency Self Assessment 

• Previous Page
•  
• Next Page